Discord Ban Appeals: How They Work for Users and Server Owners

When Discord punishes a member for violating its Terms of Service, the punishment can range from an account suspension to a ban. However, if you believe that your punishment was incorrect, there are options for you to appeal the decision.

The purpose of an appeal is to provide additional context or justification for why you were punished (and/or why it should be removed). The appeals process serves both the person being punished and the moderator reviewing the case. If you have been punished and believe that the punishment is in error, you may be able to appeal the punishment either by appealing directly through the platform, or by contacting the server owner. If the ban involves a server, there’s also appeal.gg, a simple way to file a ban appeal.

Discord’s appeal process

If you’ve been banned by Discord at the platform level — whether via a disablement or an outright ban — and believe that the action has been taken incorrectly, you can appeal the action by submitting an appeal to Discord. This allows you to request that a review occur, which may result in your account re-enabled, or in an appeal response where you’re advised whether your action was correct.

In order to submit a ticket, you must sign into Discord’s support account through the Discord Support Portal. From there, you’ll need to create a new ticket. You’ll be asked for information about what you’d like to report: the reason for the appeal, any evidence, and the email address used to create your account. Be sure to include as much information as possible so that your ticket can be handled efficiently.

You’ll also need to submit your appeal to the Discord team, which will be reviewed by members of the moderation team. Once the appeal is processed, you’ll receive a response, either indicating that the punishment is upheld or that it has been lifted.

Appeal options when you’ve been banned from a server

If you’ve been banned from a server on Discord, there are some other appeal options available to you:

Appeal.gg

There’s a relatively straightforward method for users to appeal a ban, mute, or warn on their own. All they need to do is replace discord.gg with appeal.gg in the invite link for the server. The resulting invitation link then goes to appeal.gg instead, and they’re asked for their username (or ID) and email, along with details regarding why they were banned. Once they submit their appeal, the site attempts to notify the server owner.

Self-hosted ban appeals

There’s a GitHub project called discord-ban-appeals which creates a self-hosted OAuth2-based ban appeal form for servers. This allows server owners to deploy an appeal page themselves, using the OAuth2 protocol to prevent fake submissions. Instead, it uses an authentication token issued by Discord to authenticate the user attempting to file the appeal, preventing people from forging submissions.

This works by creating a dedicated channel within a server (visible only to mods and the bot), where the bot has permissions to send messages and embed links. The bot needs a Client ID, which is found in the “General Information” section of the Discord Developer Portal. A unique OAuth2 redirect URL is added, pointing to the deployed Netlify site. After all the configuration is done, the server owner redeploy the site by selecting “Deploys -> Trigger deploy -> Deploy site.”

In addition, the webhook shortcut option makes it easier to handle the submission of the ban appeal; this requires a DISCORD_WEBHOOK_URL, which effectively means that you don’t need to specify the DISCORD_BOT_TOKEN, GUILD_ID, or APPEALS_CHANNEL separately. In fact, there are two options available, depending upon what you would like the ban reason displayed to be.

By default, the ban reason will be shown to the appealing user. But you can add /h or /hide to the end of the ban reason to hide it from the appealing user. Alternatively, you can add /p or /perm to mark the ban as permanent.

The information provided on this page does not represent the views of the author, who is Jieyi. It represents the view of the website. For further information, please refer to the following: https://www.windowscentral.com/discord-ban-appeals-how-they-work-users-and-server-owners